1. INTRODUCTION
This notice provides privacy information for visitors to GGGovernance's website (also referred to as 'you'). 'GGG', 'we' or 'us' refers to GGGovernance as a division of GGG Limited and its affiliated entities.
2. IP ADDRESSES
We collect information about the Internet Protocol (IP) addresses of all visitors to the site, which helps us, monitor the level of activity and the service we provide. An IP address is an identifier for a computing device capable of connecting to the internet on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computing devices require IP addresses in order for users to communicate on the Internet, browse and shop, and to make sure messages get from one device to another and that the messages are understood.
3. CONTACTING US
If you contact us using the contact details or social media referred to on our website, we may collect and retain your contact details and the contents of your communication in order to handle your query and maintain records for training and development purposes. We may also retain records of interactions with you using social media sites including Facebook and Twitter using tools that analyse your interactions with us.
4. THIRD PARTY SITES AND CONTACTS
While we take all reasonable precautions to make sure that other organisations who we deal with have good security practices, we are not responsible for the privacy practices of other organisations whose websites may be linked to our service, or whose contact details we may provide on our website (such as joint training partners).
We are also not responsible for the privacy practices of social media providers with whom GGG Ltd has pages or accounts.
5. COOKIES
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work more efficiently, as well as to provide information to the owners of the site. Some of the cookies we use are essential for parts of the site to operate.
COOKIES SET BY GGGovernance
GGGovernance sets first party cookies to manage access to our websites and personalise content. Cookie technology enables us to ensure that, where you have registered for any of our online services, we maintain your confidentiality and security as you move through secure or password protected areas of the website.
THIRD PARTY COOKIES
We use a number of services to provide us with information on the use of our website, associated external resources and to provide you with relevant advertising. These services fall into 2 distinct groups: web analytics and advertising.
WEB ANALYTICS
These third party services collect aggregate data about how visitors arrive at and use our site and our content hosted on other sites
ADVERTISING
We also use third party advertising companies to serve advertisements when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
CAN I DECLINE TO ACCEPT COOKIES?
You are not obliged to accept a cookie that we (or any other web server) send to you. Most browsers accept cookies automatically but you can modify the settings in your browser to turn off this feature. However, cookies are integral to some areas of the website and to certain online services offered by us, so if you choose not to accept cookies from us, you may not be able to utilise some areas of the website and we may not be able to provide certain online services to you.
How do I modify my browser to turn off (disable) the cookie acceptance feature?
Details on how to modify cookie settings for popular browsers is available from the following links:
Internet Explorer 7.0 and above
Where can I find further information on cookies?
For further information on cookies, please visit allaboutcookies.org
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Data protection
1. INTRODUCTION
This data protection notice provides information on how GGGovernance/GGG Ltd and its affiliated entities (together 'GGG', 'us' or 'we') use personal data relating to their customers (also referred to in this notice as 'you').
2. WHAT PERSONAL DATA WILL GGG COLLECT AND WHY?
2.1 Administration of membership records
GGG will hold personal data relating to members, affiliates and registered students in order to administer membership or student membership with GGG and comply with its regulatory obligations. Details may include name, contact details, dates of affiliation, membership or fellowship, and details of payments, queries and complaints.
2.2 Communications (including marketing)
GGG may use your contact details to send you registration or information packs, recruitment materials, surveys, questionnaires, invitations regarding GGG-based consultations, details of GGG courses and events or to notify you of any updates and changes to GGG's products and services.
GGG may also carry out mailings on behalf of third parties (without disclosing your details to such third parties), subject to obtaining your consent. Consent may be requested on your GGG registration form or separately by GGG.
Please let us know if you do not wish to receive (or wish to change the way in which you receive) any of the above materials (see How to access or update your details below).
2.3 Training
Training and examinations: Details of your training, examination and results can be used to administer courses and exams and to monitor the pass rates and performance of GGG training participants. Please note that all examinations will be taken electronically.
2.4 GGG Training Community
Personal data is used to validate your registration with GGG.
2.5 Professional Conduct
GGG holds records of enquiries, investigations and complaints relating to members and registered students (or prospective and former students). Such matters may be sensitive in nature and GGG restricts internal access to information to those teams responsible for investigating and resolving the relevant matters. However, please be aware that disciplinary hearings and outcomes may be made public.
2.6 Publications
We will use your name, mailing and/or email address and payment details in order to manage subscriptions to GGG's publications such as newsletters.
2.7 IP addresses
If you visit our website, we collect information about the Internet Protocol (IP) addresses of your device used to access the site which helps us monitor the level of activity and the service we provide.
3. HOW WILL GGG COLLECT YOUR INFORMATION?
3.1 We will collect data directly from you (via our website) and will create some data internally (e.g. when we assign you a member ID).
3.2 We may also collect some data from external sources. For example:
- employers may provide GGG with relevant information on members and students employed by and/or training with them;
- GGG's service providers will send GGG information relevant to the service they are providing; and
- members of the public may provide information to GGG in relation to complaints and/or investigations.
4. WHERE WILL YOUR DATA BE HELD?
4.1 GGG's main information systems are located within Jersey and accessed by GGG's customer services teams within Jersey. Other teams within GGG may need to access, use and store your data in certain circumstances for the purposes listed in paragraph 2 above, e.g. to communicate with you in relation to training or to investigate incidents or complaints.
4.2 If you are an overseas member or student, your information may be accessed by GGG's local offices in that country and local records may be maintained (subject to local legislation).
5. WILL YOUR DATA BE DISCLOSED TO ANY THIRD PARTIES?
5.1 Service providers: GGG uses a number of third-party service providers in order to carry out the activities described above, for example, to send you mailings. GGG requires such service providers to use your personal data only for the purpose of the relevant service.
5.2 Professional advisers and legal authorities: GGG may disclose your personal data to its professional advisers, legal authorities, other professional bodies, other regulators or other third parties in order to investigate complaints and disciplinary matters, to exercise or defend its legal rights or otherwise where required by law.
6. HOW LONG WILL GGG RETAIN YOUR DATA?
GGG will retain your details for as long as they are needed for the relevant purposes listed at paragraph 2 above. GGG may also retain certain records for other legitimate reasons (including after your relationship with GGG has ended), for example to resolve any potential disputes, cross-check against future membership applications and to comply with other reporting and retention obligations.
7. HOW TO ACCESS OR UPDATE YOUR DETAILS
7.1 You have certain rights in relation to your personal data held by GGG including the right to access a copy of such personal data (commonly referred to as a 'subject access request'). Please note that a £10 charge (referred to as the 'Fee') applies for this access. If you wish to obtain a copy of your personal data, please submit your request, together with the Fee, to the Data Protection Officer in writing to the address given below:
Data Protection Officer
GGG Limited
5 Pont Marquet Drive
La Petit rue des Mielles
St Brelade
Jersey
JE3 8JS
Email: [email protected]
Before providing you with your personal data, we may require confirmation of your identity or further information about the data requested to assist GGG to locate your personal data.
Please also let us know if you believe any data we hold to be inaccurate or if you have other concerns about our use of your personal data.
7.2 Please note that it is your responsibility to inform GGG of any change to your contact details.